Contact information

Contact Information

Have a question about your order, product, shipping, returns, or anything else? Our support team is here to help.

Get in Touch

MASIWEAR

Email: support@masiwear.in
WhatsApp: +91 8851554022
Website: www.masiwear.in

Customer Support

For order-related queries, please include your order number when contacting us so that we can assist you faster.

You can contact us regarding:

  • Order status

  • Shipping and delivery

  • Returns and refunds

  • Exchanges

  • Damaged or defective products

  • Product-related questions

  • Payment-related queries

  • Other customer support requests

Support Hours

Monday – Saturday
10:00 AM – 6:00 PM IST

We are closed on Sundays and public holidays. Messages received outside support hours will be responded to on the next working day.

Important

For returns, refunds, exchanges, damaged products, or wrong-item claims, please refer to our Return & Refund Policy for eligibility requirements and applicable timelines.

For faster assistance, please provide your order number, registered mobile number, and relevant photographs/videos where applicable.